FAQ

Fruequently asked questions that our customers askes us.

Q: How soon can I walk on the carpet?

A: Try to keep pets, children and heavy traffic off the carpet during the drying process. Wait 24 hours before removing foam blocks or protective tabs that our technicians have placed under the furniture to protect the carpet. Carpet will be safe to walk on in 3 to 4 hours.

Q: Why should I clean my carpet?

A: Bio contaminants, volatile organic compounds, combustion products, asbestos, dust mites, chemical contamination, outdoor pollutants, pesticides, allergens, grease and oil deposits, sand, soil, food particles, bacteria, and a host of other really gross stuff will make its way into your carpet. Quite simply, your carpet acts like a sink. It collects and filters all of the above mentioned contaminants. This collection and filtering process traps these contaminants within your carpet, which in turns cleans the air you breathe and allows you to live a healthier life. Hard surface floors may allow contaminants to "roam" throughout the indoor environment. But like any other filter, your carpet needs to be cleaned on a regular basis, or it will lose its filtering ability. If these contaminants are in your home, they could be contributing to your family's health and allergy problems. Dr. Michael Berry, Deputy Director of the Environmental Criteria and Assessment Office of the Environmental Protection Agency stated, "Based on what I have learned from researchers working in the United States, Canada, and Western Europe, I have reached the conclusion that carpeting and fabrics that are not properly cleaned and maintained have the potential to cause a variety of health problems inside the building and home environment.

Q:Why should I have my carpets protected?

A: 3M SCOTCHGARD Carpet Protection helps you in two very important ways: When this protective coating is applied to the carpet fibers, it puts a protective barrier around each fiber. This protective barrier resists moisture. When you do have a spill, it gives you a window of time to get it cleaned up. The other important way that this product helps you is in the area of wear. Having this protective coating on your carpet helps reduce the wear and abrasion caused by sand in the carpet. This protects the carpet from excessive matting, and in turn will cause your carpet to perform better.

Q: How long does the carpet cleaning process take?

A: We are able to clean approximately 400 square feet per hour. This can vary slightly depending upon the amount of soil, how much furniture needs to be moved, specialty spotting procedures, and setup time.

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